50 Lessons in People Management

Работата с хора е ключово умение за всеки мениджър и професионалист. 50 Shades of „50 Lessons in People Management“ е уникално обучение на TenStep (САЩ) под формата на научени уроци по управление на хора / people management. Уроците дават практически съвети за решаване на често срещани проблеми при управлението на хора, систематизират научените уроци и добрите практики и предоставят ценни „tips and tricks“.

 

Какво получавате
 

• Най-модерните концепции в управлението на хора, ценни съвети, научени уроци и добри практики, представени по уникален начин 

• Обучение на TenStep (САЩ) – международен лидер в консултантската дейност по управление и глобална обучаваща организация на Project Management Institute (PMI Registered Education Provider)

• Онлайн обучение в удобна форма, с неограничен достъп и възможност за учене по всяко време и от всяко място

• Сертификат на TenStep за преминато обучениe

• Материали на английски език с оригинална международно използвана терминология

• Достъпна цена и изгодни условия за плащане

 

Какво включва курсът
 

Представяне на всеки урок (включително Tips, Examples, Summaries)

 

   
 

 

 

Програма на курса

 

Lesson 1: Resolve a Conflict

Lesson 2: Assessing the Effectiveness of Teleworking

Lesson 3: Techniques to Resolve Conflicts

Lesson 4: Active Listening – Key to Effective Communication

Lesson 5: Give Performance Feedback Routinely

Lesson 6: Maintain Your Personal Ethics

Lesson 7: 360 Degree Review Process

Lesson 8: Take Responsibility for Your Career Development

Lesson 9: Implementing Flextime Options

Lesson 10: Personal Problems Turn Professional

Lesson 11: Sexual Harassment in the Workplace

Lesson 12: Practice what you Preach

Lesson 13: Managing Babies in a Professional Manner

Lesson 14: Have a Plan Today to Handle Transition Tomorrow

Lesson 15: Don’t Let Team Members Isolate Themselves

Lesson 16: Identify, Mentor, and Grow New Leaders

Lesson 17: Set and Manage Expectations

Lesson 18: Hire a Diverse Workforce without Compromising 

Lesson 19: Lead Your Staff – Don’t Just Manage Them

Lesson 20: Learn to Influence Others Without Unnecessary Politics

Lesson 21: Encourage Staff to Take on New Challenges to Get Ahead

Lesson 22: You Can Let Employees Go – and Feel Okay About It

Lesson 23: Don’t Ignore Morale Problems – Turn Them Around 

Lesson 24: Developing High Performing Teams

Lesson 25: Understand That Your Attitude Rubs Off On the Entire Team

Lesson 26: Coach Your Staff So That They Can Mature and Grow

Lesson 27: Manage Contractors Effectively, But Differently Than Your Employee Staff

Lesson 28: Increase Your Effectiveness with Strong Time Management Skills

Lesson 29: Proactively Resolve the Personality Problems of a Dysfunctional Team

Lesson 30: Understand Your Technical Staff and Manage Them Accordingly

Lesson 31: Take Credit for Your Successes

Lesson 32: Use a Multi-Faceted Approach to Implement Culture Change 

Lesson 33: Be Sensitive to Differences When Managing a Diverse Staff

Lesson 34: Provide Clear Performance Feedback on a Timely Basis

Lesson 35: Encourage and Embrace Process Improvement Suggestions

Lesson 36: Make Sure People Know You and Your Expectations When You are New

Lesson 37: Unleash the Power of an Aligned Organization

Lesson 38: Make Sure Your Organization Can Survive a Staff Reduction

Lesson 39: Look at Processes, Not People, to Solve Quality Problems

Lesson 40: Escalate a Performance Problem with a Formal Plan

Lesson 41: Proactively Manage a Virtual Distributed Team

Lesson 42: Recognize the Difference Between Logical and Emotional Feedback

Lesson 43: Be Honest and Upfront When Dealing with a Mistake

Lesson 44: Minimize the Inherent Weaknesses of Multi-Tasking

Lesson 45: Teach Your Staff How to Solve Problems

Lesson 46: Use Portfolio Management Techniques to Ensure People Do the Right Work

Lesson 47: Be Very Savvy When Implementing At-Risk Compensation Plans

Lesson 48: Use Self-Managed Teams

Lesson 49: Respond Carefully to Significant Morale Problems

Lesson 50: Use Face-to-Face Communication